Privacy policy

At TLC Herbal Therapy, your privacy is extremely important to us. We are committed to being transparent about how we collect, use, and protect your personal information when you visit our store or make a purchase.

When you place an order, we collect personal information such as your name, billing and shipping address, email address, and payment information. This information is used solely for the purpose of processing and fulfilling your order, communicating with you about your purchase, and providing customer support.

We may also collect non-personal information such as browser type, IP address, and pages visited on our site. This data helps us improve your shopping experience and understand how our customers interact with our store.

We do not sell, trade, rent, or share your personal information with any third parties for marketing purposes. Your information may be shared only with trusted service providers — such as payment processors and shipping carriers — who assist us in operating our store and fulfilling your orders. These providers are required to keep your information confidential.

If you subscribe to our newsletter, your email address will be used to send you updates about new products, promotions, and store news. You may unsubscribe at any time by clicking the unsubscribe link in any email we send.

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

If you have any questions about our privacy practices or how your information is handled, please contact us at TLC@tlc-marketplace.com. We are happy to address any concerns you may have.